Moor & Dock GDPR and Privacy Policy
Effective Date: 2023-10-23
1. Introduction
Moor & Dock (“we,” “our,” or “the Company”) is dedicated to safeguarding the privacy and personal data of our valued customers, users, and visitors (“you” or “your”). This Privacy Policy outlines our practices concerning the collection, use, sharing, and protection of your personal information.
2. Information We Collect
2.1. Personal Information: We may collect and process personal information such as names, contact details, and any other information provided by you when you interact with our services.
2.2. Usage Data: We may collect data on how you use our website, products, and services, including IP addresses, browser information, and device details.
2.3. Cookies: We employ cookies and similar tracking technologies to gather information about your browsing behavior on our website.
3. How We Use Your Information
We may use your information for the following purposes:
3.1. To provide and maintain our marina, boatyard, and chandlery services.
3.2. To communicate with you and respond to your inquiries related to vessel hardstanding and mooring, vessel repairs & refits, and chandlery services.
3.3. To enhance and improve our services to better serve your needs.
3.4. To monitor the usage of our services and collect analytics.
4. Data Sharing
We may share your personal information with the following partner companies:
4.1. Navmare B.C. & D. LTD: We share necessary customer information with Navmare B.C. & D. LTD to provide requested services and products, ensuring a seamless and efficient customer experience.
4.2. Navmare Yachting LTD: We also share customer information with Navmare Yachting LTD when it is required to deliver the services and products you’ve requested.
4.3. Service Providers: Additionally, we may share your data with third-party service providers who assist us in providing and maintaining our marina, boatyard, and chandlery services.
We will only share your information with these parties when it is necessary for the provision of our services or when required by law. We ensure that these partner companies and service providers adhere to data protection standards that are in line with our commitment to safeguarding your privacy.
If you have any concerns or questions about the sharing of your data with our partner companies, please feel free to contact us using the information provided in Section 9.
5. Data Collection for Vessel Contracts and Related Services
When engaging our services for vessel hardstanding and mooring, vessel repairs & refits, and chandlery services, it is imperative to acknowledge and provide consent for the collection of specific personal information required for the execution of these services. The following data will be collected from you as the contracting party:
5.1. ID/Passport: The contract obliges you to furnish a copy of your ID or passport to verify your identity in compliance with legal and contractual obligations.
5.2. Valid Contact Information: This includes, but is not limited to, your residential address, email address, and phone numbers. This information is essential for communication, notifications, and the fulfillment of contractual obligations.
5.3. Vessel Registration: To ensure the proper registration of your vessel on our premises, we require detailed information regarding the vessel’s registration.
5.4. Vessel Insurance: You are further mandated to provide comprehensive details regarding your vessel’s insurance coverage.
In some instances, the contracting party may include coowners, skippers, or other individuals responsible for the vessel, and additional data may be collected:
5.5. ID/Passport: For the purpose of verification, it is a contractual requirement to obtain a copy of the ID or passport of any coowner, skipper, or other responsible party associated with the vessel.
5.6. Valid Contact Information: As is consistent with contractual obligations, contact information such as addresses, email addresses, and phone numbers must be provided for the aforementioned parties.
6. Data Retention
Moor & Dock adheres to a strict policy governing the retention of data collected during the course of contractual agreements for vessel hardstanding and mooring, vessel repairs & refits, and chandlery services. The default data retention period is set at one year, commencing from the date of contract expiration. However, it is crucial to note that exceptions to this policy exist and may apply under specific circumstances:
6.1. Legal Disputes: In the event of a legal dispute arising between the contracting party and Moor & Dock, data relevant to the dispute may be retained beyond the default retention period, solely until the resolution of the dispute is achieved.
6.2. Unsettled Financial Obligations: If the contracting party possesses unsettled financial obligations to Moor & Dock, pertinent data may be retained until the contractual financial obligations are duly satisfied.
6.3. Vessel Remained without Active Contract: In situations where a vessel remains within the premises of Moor & Dock without an active contract, data related to the vessel and the contracting party may be retained until such time as the issue is satisfactorily resolved.
6.4. Legal or Fiscal Issues: Data may be retained in instances where it is required for legal, fiscal, or regulatory compliance purposes, including but not limited to obligations imposed by pertinent legal authorities and fiscal regulations.
Be assured that Moor & Dock is wholly committed to ensuring the security and safeguarding of your personal data during the entirety of its retention period.
7. CCTV Monitoring
For the safety and security of our facilities, it is important to note that Moor & Dock’s premises are monitored by closed-circuit television (CCTV) cameras. Recordings from these cameras are accessible solely by authorized Management personnel. The footage is retained for a default period of 14 days, commencing from the time of recording. However, exceptions to this retention period exist:
7.1. Legal or Fiscal Reasons: In cases where footage is deemed necessary for legal or fiscal purposes, it may be retained beyond the default 14-day period.
7.2. Storage and Access: All CCTV recordings are stored on local encrypted storage, ensuring that they remain secure. Furthermore, access to these recordings is restricted solely to authorized personnel within our company network. The recordings cannot be shared, copied, or viewed outside of the company network without the exception of legal authorities when required for legal or regulatory compliance.
8. WordPress Site
Website Address: Our website address is: https://moor-dock.com.
Comments: When visitors comment on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Anonymized String: An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
This Privacy Policy applies to Moor & Dock’s website (https://moor-dock.com) and services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
9. WordPress Plugins Privacy Information
In addition to the information above, the following WordPress plugins are used on our site:
Plugin: Photo Gallery
When you leave a comment on this site, we send your name, email address, IP address and comment text to example.com. Example.com does not retain your personal data.
Plugin: Hummingbird
Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.
Plugin: Smush
Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below.
Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.
Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.
Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator’s email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.
Plugin: Akismet
We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
10. Your Rights
You have certain rights under data protection laws, including the right to access, correct, or delete your personal information. You also have the right to object to the processing of your data and to withdraw your consent. To exercise your rights, please contact us through the contact information provided in Section 9.
11. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how
we handle your data, please contact us at:
Moor & Dock
Address: Partheni, Leros, 85400, Dodecanese, Greece
Email: privacy@moor-dock.com
Phone: +30 22470 23445 & +30 22470 25453
13. Consent
By using our website and services, you consent to the practices described in this Privacy Policy.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes.